This policy explains how FortisNet LTD handles personal information connected with visits to fortisnet.io and its company information and event pages, and with messages sent to us about the company. FortisNet LTD (company number 14130132, registered in England and Wales) is the controller for the personal information it processes for these purposes.
01 / SCOPE AND CONTROLLEROne website. One clear scope.
This policy covers the FortisNet company website. The FortisNet Wallet application has a separate Wallet Privacy Policy. Other FortisNet products or services may provide their own privacy information when you use them. This website does not ask you to create an account or submit identity documents.
02 / INFORMATION WE RECEIVEOnly what the interaction brings.
When you visit, the infrastructure serving the website receives technical request information such as your IP address, requested page, time of request, browser and device details, and any referrer your browser sends. Server or security logs may record this information. We use it to deliver pages, troubleshoot problems, and protect the website.
If you email us, we receive your email address, name and organisation if you include them, the contents of your message, and information needed to reply. Please do not include private keys, recovery phrases, passwords, or other secrets in a message.
03 / WHY WE USE ITOperate. Reply. Protect.
We process technical request information to operate, maintain, and secure the website, including detecting misuse and investigating faults. Our lawful basis under the UK GDPR is our legitimate interest in providing and protecting the website, balanced against your rights.
We use correspondence to answer questions, discuss a requested business relationship, and keep a record of our response. Depending on the context, our lawful basis is our legitimate interest in communicating with you, taking steps you request before a contract, performing a contract, or meeting a legal obligation. We do not use website visit data for automated decisions that have legal or similarly significant effects on you.
06 / RETENTION AND SECURITYKeep only what is needed.
We keep correspondence while we handle the enquiry and for as long as reasonably needed for follow-up, business records, disputes, or legal obligations. Technical logs, where created, are kept only for operational, security, and legal needs. The relevant need and any legal duty determine the retention period; we remove or anonymise information when it is no longer required.
We use reasonable technical and organisational measures to protect information in our control. No website or email system can be guaranteed completely secure.
07 / YOUR RIGHTSYour data. Your choices.
Depending on the circumstances and applicable law, you may ask for access to your personal information, correction, erasure, restriction of processing, or data portability. You may object to processing based on legitimate interests. Where we rely on consent, you may withdraw it. These rights have legal limits and exceptions.
To make a request, email [email protected]. We may need enough information to verify your identity before acting. If you are in the UK, you may also complain to the Information Commissioner’s Office (ICO); elsewhere, you may contact your local data protection authority.
08 / OTHER SITES AND CHILDRENKnow where you are.
Links to social networks, event organisers, block explorers, and other external sites lead to services with their own privacy practices. We do not control how those operators handle information. This company website is directed to a general and professional audience and is not designed to collect information from children. If you believe a child has sent us personal information, please contact us.
09 / CHANGESWe keep this page current.
We may update this policy as the website or our practices change. The date above shows when this version was last updated. If a material change requires additional notice under applicable law, we will provide it.
10 / CONTACTTalk to us about privacy.
Contact FortisNet LTD at [email protected] for privacy questions and requests. The company is registered in England and Wales under number 14130132.